SHIPPING & RETURNS

SHIPPING POLICY

As a small company we do all of our own shipping directly. As such, we charge standard Canada Post shipping rates on whatever is ordered. We do our best to find the cheapest methods and understand that higher costs can be a deterrent. We are continually working to find cheaper methods to help you out as the customer. We will do our best to get you your purchase within one to two weeks and will provide a tracking number on larger packages. For small orders we ship via mail in order to reduce costs. This means that we are not able to track it but it will have no affect on the duration of the shipping. If you have not received your purchase after that time please contact us and we will find out what is going on. 

​​RETURN & EXCHANGE POLICY​

If you are unsatisfied with your product or you did not get the right size, we will gladly exchange it or provide refund on a return within 30 days if you are unsatisfied.  We can be contacted directly at step3project@gmail.com.